Contact Washington Plumbing in Bellingham

Business Office & Service Details

What to Have Ready When Calling Our Dispatch Desk

To help us dispatch the properly equipped mobile service truck to your Bellingham home, having the following information ready is beneficial:

• Your Exact Address & Neighborhood: Letting us know whether you are in Fairhaven, Lettered Streets, Cordata, Sehome, or adjacent Whatcom County helps estimate arrival times.
• Description of the Malfunction: Whether you have complete loss of hot water, an active tank leak, a clogged main sewer line, or frozen exterior pipes.
• Water Heater Equipment Information (if known): Knowing whether your unit is natural gas, propane, or electric, and whether it is a traditional storage tank or a tankless unit.
• Main Water Shut-Off Status: Informing the dispatcher if you have successfully shut off the main water valve or if water is actively discharging.

Immediate Emergency Safety Guidelines

• Active Water Flooding: Immediately locate and close your interior main water shut-off valve. If inaccessible, turn off the cold-water inlet valve located on top of the water heater.
• Natural Gas Odors: If you detect a rotten-egg sulfur odor near a gas water heater or furnace, immediately extinguish any open flames, evacuate all occupants, and call the gas utility or emergency responders from outdoors.
• Raw Sewage Ingress: Cease running all dishwashers, washing machines, showers, and toilets to prevent additional wastewater from overflowing into living areas.